Our Mission

Since 1 May 2025, the Thailand Digital Arrival Card (TDAC) has been mandatory for every non-Thai traveler entering Thailand — by air, land, or sea. The official form is functional, but for travelers preparing a trip across time zones, in a second language, or in a hurry before a same-day flight, even a small data-entry mistake can mean denied boarding or refused entry.

Our mission is simple: remove the friction, the uncertainty, and the risk of a misfiled TDAC so that travelers can focus on the trip itself. We do this with a guided form, real-time field validation, expert human review of every Application, and 24/7 best-effort support.

The Company

AETHER INNOVATIONS PTE. LTD. is a private limited company incorporated under the laws of the Republic of Singapore on 9 January 2025. Our official details:

• Legal entity: AETHER INNOVATIONS PTE. LTD.
• UEN (Unique Entity Number): 202501320M
• Registered office: 2 Venture Drive, #19-21, Vision Exchange, Singapore 608526
• Jurisdiction: Singapore
• Date of incorporation: 09 January 2025

We chose Singapore for its robust corporate governance, its strong data-protection regime under the PDPA, and its position as a gateway between Southeast Asia and the rest of the world — a natural home for a service built around Thailand-bound travel.

Regulatory Positioning

Entry Documents operates as an independent, private travel-assistance service. We are registered with our payment processor under Merchant Category Code 4722 (Travel Agencies and Tour Operators), which is the appropriate classification for third-party travel-document assistance.

We are not affiliated with, endorsed by, or connected to the Government of Thailand or any official government agency. The official TDAC remains available free of charge at tdac.immigration.go.th. What you pay us is a Service Fee for our private assistance, review, and submission convenience — never a government charge. This is set out in detail in our Legal Disclaimer and Terms of Service.

What We Do

• Guided application form built specifically for the TDAC, with real-time validation of names, MRZ data, accommodation addresses, and arrival/departure consistency.
• Expert human review by trained TDAC specialists before submission, catching the formatting mistakes that generate most refusals.
• Submission on your behalf under a limited authorization, with delivery of the approved QR-coded TDAC directly to your email.
• Family-flat coverage for up to six travelers on the same itinerary, in a single Application.
• Express and Ultra-Express options for travelers who realised they need a TDAC at the last minute.
• 24/7 best-effort support by email, with published response targets.

Our Values

• Transparency. We say what we are, what we are not, what we charge, what the government charges (currently nothing), and what the official alternative is.
• Human review. Software validates; a person decides. Every Application is seen by a trained specialist before submission.
• Traveler-first.If we cannot deliver what we promised because of a fault on our side, we re-file at no cost or issue a full refund — see our Refund Policy.
• Data minimisation.We collect only what the TDAC requires, store it under strong encryption, and keep it only for as long as the law and our duty of care require — see our Privacy Policy.

Get in Touch

We answer questions in English (primary) and French. Support is reachable at support@entry-documents.com, and a full contact page is available at /contact.