Guide · Singapore · Updated 2026
Singapore Arrival Card (SG Arrival Card): Get It Right Before You Fly
Every traveller entering Singapore must submit the SG Arrival Card, including an electronic health declaration, before crossing the border. Get one field wrong — a mistyped passport number, a mismatched name, the wrong date — and your trip can start with questions at boarding, delays, or being held at immigration. Do not leave it to the last minute. Submit it early, submit it correctly, and walk through the checkpoint with confidence.
Entry Documents is an independent private company operated by AETHER INNOVATIONS PTE. LTD., registered in Singapore. We are not affiliated with any government, immigration authority, or the ICA. The SG Arrival Card is available FREE on the official Singapore ICA website (eservices.ica.gov.sg/sgarrivalcard). Our optional paid service simply fills, reviews and delivers your submission with human support — you are paying for assistance and error-checking, never for the document itself.
What is the SG Arrival Card?
The SG Arrival Card is Singapore's mandatory online arrival form for travellers entering the country. It replaces the old paper disembarkation card and includes an electronic health declaration. You complete it online before you arrive — there is no card to print and carry in most cases, but the information must be submitted and accurate. Immigration officers and airlines rely on it to verify who you are and where you are staying. Requirements can change — confirm your specific case before you travel.
Is it really required — and what happens if you skip it?
Yes. The SG Arrival Card is required for entry into Singapore, and the health declaration is part of it. Skip it, submit it late, or submit it with errors, and you risk being pulled aside at boarding, delayed at the checkpoint, or held at immigration while officers sort out the mismatch — a stressful, avoidable way to begin a trip. Airlines can also flag incomplete travellers before departure. This is not optional paperwork you can deal with "later" at the airport. Do it in advance, do it right.
Who needs to submit it?
Travellers entering Singapore are required to submit the SG Arrival Card, whether arriving by air, land or sea. That includes short-stay visitors and, in many cases, returning pass holders — each traveller in your group needs their own submission, including children. Families often assume one form covers everyone; it does not. Every passport is a separate record. Requirements can change and depend on your nationality and status — confirm your specific case before you travel.
When should you submit it?
The SG Arrival Card should be submitted within 3 days (72 hours) before your arrival in Singapore. Too early and it falls outside the window; too late and you are scrambling at the gate. The smart move: prepare all your details now, then submit inside the 3-day window so everything is done well before you reach the airport. Leaving it until you are already travelling is how mistakes — and missed submissions — happen.
How to complete the SG Arrival Card in 6 steps
- 1
Gather your documents
Have every traveller's passport ready, plus your flight or trip details and the full address of where you will stay in Singapore. Accurate source information is the whole battle.
- 2
Submit within the 3-day window
Complete the form within 3 days before arrival. Prepare your details in advance, then submit inside the window so nothing is left to the last minute.
- 3
Enter passport details exactly
Type your name, passport number, nationality and dates precisely as they appear in your passport — character for character. This is where most problems start.
- 4
Complete the health declaration
Answer the electronic health declaration honestly and in full. It is part of the arrival card and cannot be skipped.
- 5
Add trip and accommodation details
Enter your arrival date, mode of travel and your Singapore address or hotel. Make sure the arrival date matches your actual travel date.
- 6
Review, submit and save confirmation
Check every field against the passport one more time, submit, and keep the confirmation. A five-minute review now prevents a stressful hold at the checkpoint later.
6 mistakes that cause problems at the border
Almost every issue at boarding or immigration traces back to a small data-entry error. These are the ones we catch again and again:
- Mistyping the passport number — a single wrong or transposed character breaks the match with your passport.
- Entering a name that does not match the passport exactly, including missing middle names, accents or the wrong name order.
- Using the wrong passport, expiry or date of birth — often mixing up family members' details.
- Getting the arrival date wrong, or submitting outside the 3-day window so the card is invalid.
- Entering an incomplete or incorrect Singapore address where you will be staying.
- Rushing the health declaration or leaving fields blank, which can flag your submission for review.
Doing it alone vs. Entry Documents
The official form is free, and you are welcome to do it yourself. But when a mistyped field can mean questions at boarding or a hold at immigration, many travellers want a second set of eyes. Here is the difference:
| Doing it alone | Entry Documents |
|---|---|
| No one checks your fields before submission | We review every field against your passport before it goes in |
| Official form and instructions in limited languages | Guided flow with human support in 16 languages |
| You are on your own if something looks off | Real people answer your questions, not a bot |
| Each family member filled out separately, one by one | The whole family completed in one smooth flow |
| Free, but every error is your risk | Small optional fee for assistance and error-checking |
Do not gamble your arrival on a typo
You have a flight to catch and a trip to enjoy — not a form to stress over at the gate. Let Entry Documents guide you through the SG Arrival Card, check every field, and handle the whole family in one flow, with human support in your language. Fast, careful, done.
Start my SG Arrival CardRemember: the official SG Arrival Card is free on the ICA website. Our fee covers optional assistance and error-checking only.
Frequently asked questions
Is Entry Documents legitimate and reliable?
Yes. Entry Documents is operated by AETHER INNOVATIONS PTE. LTD., a company registered in Singapore. We offer transparent paid assistance — never hidden fees — and you can find us live on the Apple App Store, with secure payments processed through Stripe and public reviews on Trustpilot. Every customer gets real human support. To be completely clear: the official SG Arrival Card is free on the ICA website, and our fee only covers optional help completing, reviewing and delivering it.
How much does it cost, and isn't the form free?
The SG Arrival Card itself is free on the official Singapore ICA website (eservices.ica.gov.sg/sgarrivalcard). Entry Documents charges a small optional fee for assistance only — guiding you through the form, reviewing every field against your passport, handling the whole family in one flow, and giving you human support. You are paying for the service and peace of mind, not for the document.
When do I need to submit the SG Arrival Card?
It should be submitted within 3 days (72 hours) before your arrival in Singapore. We recommend preparing your details early and submitting inside that window so nothing is left to the last minute. Requirements can change — confirm your specific case before you travel.
Does everyone in my family need one?
Each traveller generally needs their own submission, including children — every passport is a separate record. With Entry Documents you can complete the whole family in one guided flow instead of repeating the form over and over.
What happens if I make a mistake on the form?
Errors or mismatches with your passport — a wrong passport number, a name that does not match, the wrong date — can cause problems at boarding or immigration, from questions to delays to being held at the checkpoint. That is exactly why we review every field before submission.
Is my personal information handled securely?
Yes. We handle your details with care and process payments securely through Stripe. Entry Documents is an independent private company and is not affiliated with any government; we simply help you complete and deliver your submission accurately.